+91-88009-73776
We appreciate your interest in Tripoint Holidays Pvt Ltd. We aim to delight you with our offerings. To ensure a smooth process, kindly go through and abide by our 'Terms and Conditions', Privacy Policy, Refund, and Cancellation policies before you book any tour or service with us either at ouroffices, sales partners and our website. Your booking indicates your agreement to these terms. If you disagree with any part of them, please refrain from proceeding with your booking.
1. TheCompany-provided quotes are contingent on the availability of hotel/cruise accommodations, services, or flights during reservation processing. Please note, prices at the time of reservation are subject to change without prior note.
2. The Company only provides services once full payment is received before departure. Delivery of Package/tour components/vouchers occurs post-realization of cheque payments. This means if you pay by cheque, your tour materials are given only after the cheque has cleared.
3. Company may act for any reason at any time:
(a) If a tour package/component is cancelledbefore departure, our responsibility is confined to refunding the money paid by the tourist for the tour package/component.
(b) The company reserves the right to modify, change, or cancel any tour, holiday, or facility previously promoted or swap a hotel with one of similar grade if necessary. Regardless of the action taken, the company will not be accountable for any damages, supplementary costs, or subsequent loss experienced by the Tourist/Group.
4. Only the Company, in writing, has the right to modify, add, increase, or waive any information, representations, and terms set out here or in the Company's brochure, or any terms regarding a tour booked by a tourist with the Company. No other individual has this authority.
5. No circumstances permit the Company to be liable to the Tourist/Group:
(a) Any harm or loss from death, injury, sickness, accident, delay, increased costs, or consequential damages due to misadventure or other causes.
(b) This clause states that any action, oversight, or fault by any hotel owner, transporter, travel supplier, or their employees providing services like accommodation, food, or transportation to a tourist/group, regardless of the cause, is covered. The term "however caused" extends to cases of negligence by any party involved.
6. The maximum liability the company may incur from this contract, in regard to any tour, holiday, or excursion, cannot surpass the total sum paid for the given service. No indirect damages or extra expenses are included in this liability under any circumstances.
7. The Tourist/Group is responsible for maintaining valid travel documents, like passports and visas, until the end of the tour. If any travel document is denied, expires, or cancelled by the authorities, the tour participant must manage any contingencies and bear all related expenses. The Company assumes no responsibility regarding these matters.
8. We are not accountable for any delays, postponements, or cancellations in flight schedules. Such matters fall entirely under the airlines' jurisdiction, and beyond our control or responsibility. Flights are frequently subject to delays for reasons such as technical issues, changes in weather, airline strikes, or cancellations under unforeseen circumstances. Your understanding during these events would be appreciated.
9. Issuance of visas is solely at the consulate's discretion. If a visa is denied, the applicant will be liable for any relevant cancellation or service charges. Furthermore, visa fees are non-refundable.
10. The grant of visas is at the sole discretion of the consulate. We are not responsible for rejection or any delay from the embassy nor we are responsible for the delay or deferral of flight.
11. The ticket price doesn't include insurance premium costs. Any such premiums are the financial responsibility of the tourist/group and are not covered in the ticket's cost.
12. All tour programs and packages are subject to legal guidelines and regulations. Our company bears no responsibility for situations brought about by these laws, unforeseen circumstances, or acts of God.
13. The Company's quoted prices are in Indian rupees and are subject to changes due to currency fluctuation, variations in exchange rates, surcharges during holidays, special events, peak seasons, or fuel costs before departure and government levies or duties. Any such potential increases in price will be duly adjusted and the Company reserves the right to surcharge accordingly. It is emphasized that these price increases must be completely paid for.
14. The tour operator or guide will not bear any responsibility or be held liable for the loss of any luggage.
15. We disclaim any responsibility for any loss or theft of passports or luggage that may occur at airports.
16. Before departure, any changes in the cost of the airfare or the visa fee must be duly paid for any variation.
17. In airlines that offer budget or low-cost fares, there isn't a separate, discounted fare applicable specifically for child
18. The Tourist, acting individually or on behalf of group members, must submit any complaint relating to the tour to the Company, in writing, within seven days after the tour concludes. Any claims or complaints lodged after this period will not be accepted under any condition. Direct complaints from group members won't be acknowledged, so the Tourist, acting as the group leader, should be the one to file any grievances.
20. Most hotels globally set check-in between 2-4 pm and check-out from 10 am-12 pm. If the tourist or group arrives before check-in or departs after check-out time, any extra charges enforced by the hotel or travel supplier are not the company's responsibility. These expenses must be directly settled by the tourist or group with the relevant hotel or travel supplier.
21. The company is not accountable for refunds, compensation, or claims due to tour day shortages, cancellations, delays, or route alterations, including disruptions caused by fog. Cancellation charges or refunds will apply as stated at the booking time. Issued tickets are subject to the conditions stipulated herein.
22. The Company is not liable for any purchases customers make at their own expense while on a tour organized by the Company. The responsibility for such shopping activities solely rests upon the individual customer.
23. The Company isn't responsible for additional services that customers buy directly from its vendors while traveling on the package tour, beyond those already purchased from the Company itself.
The hotel's rating, descriptions, photos, and amenity list are provided to the company by the hotel supplier. While the company strives to accurately validate this information, it is not liable for any inaccuracies. The expertise of the company is used in good faith to authenticate the given information about the hotel. This includes categorizations such as 5-star, 4-star, etc., but the final accuracy of these listings is inherently dependent on the hotel supplier's input.
Typically, passengers are allowed one checked suitcase under 20 kg and one cabin bag below 5 kg. However, these allowances can vary across airlines, overseas tour operators, and transporters, so it's recommended to check beforehand. The combined dimensions (Length + Height + Width) of a single luggage piece usually must not exceed 45 inches. If the baggage exceeds the prescribed limit, extra fees may apply. In case of late delivery or loss of baggage, the compensation is subject to the specific airlineterms and conditions. The Company does not accept responsibility for any delays or loss of baggage.
The meals provided, including breakfast, match the number of nights a tourist books at the hotel, but arrival day breakfast isn't included. Circumstances may require the Company to adjust meal provisions, an action they retain the right to do. Meals are predetermined and menu selection isn't an option.
Packages: Transportation supplied under the Seat in Coach (SIC) method is on a shared basis, meaning guests ride collectively.
Sightseeing Tours: Depending on the tour option booked, transportation is provided either on a shared Seat in Coach (SIC) basis or through a private vehicle.
Airport Transfer: Transport is provided on a Seat in Coach (SIC) sharing basis or as a private vehicle, depending on what the customer books. It behooves customers to arrive promptly for their pickup; in the event they're late and miss their coach, no refunds or part refunds will be provided from the total package cost. Customers will then need to arrange alternative transport at their own expense. As SIC transfers involve multiple customers, there may be small waiting periods due to traffic or delays from other passengers. Transfers scheduled for late at night or early morning could potentially incur extra charges. Coaches operate on a set route and schedule, and will not deviate from it.
The company advises tourists to carry holiday funds as both currency and traveler checks, obtained a week before leaving. Traveler checks are the most secure money form, easily en-cashed for a minimal fee and replaceable if lost or stolen. Any losses related to currency exchange will not be the company's responsibility.
Payment methods accepted by us include bank transfers, NEFT, and RTGS only; we do not engage in cash transactions. You're welcome to visit our office for payments.
OR
Deposit your payment into the given bank and email the deposit receipt toaccount@tripointholiday.com or WhatsApp it to +91 88009-73776.
| Bank Name | Branch Address | Account No | IFSC Code | Account Name | Currency |
| Axis Bank Ltd | 51, Ground Floor, pocket 01, Jasola, New Delhi-110025 | 92302005753978 | UTIB0001148 | TRIPOINT HOLIDAYS PVT LTD | INR |
1. Payments made via cheque should be completed a minimum of 1 week before the scheduled document delivery.
2. Payment for the outbound package tour, subject to RBI/GOI regulation, must be made in convertible foreign exchange..
• The sum paid for the booking will not be refundable.
• All packages are completely non-refundable. Upon cancellation, no refund requests will be entertained or accepted.
• If a person is denied immigration clearance due to government rules or COVID guidelines and other , they are not eligible to claim a refund.
To determine whether the proposed ticket incurs any extra cancellation fees or charges, customers must review the specific terms and conditions of the individual airline. We assume no responsibility or liability for any charges incurred in this context.
Changes to flight dates or cancellations follow the airline's policy. Unless otherwise mentioned, for refunds, it's essential to contact us, as airlines will not directly refund tickets booked via our company.
No refunds will be given for partially used services, including accommodation, missed meals, transportation, cruise portion, or sightseeing, if the customer fails to avail of these services during their tour.
Travel tour packages require considerable physical activity, including walking and long travel hours, to fully experience. Some elements of trips could include adventure sports like speed boat rides, balloon adventures, and theme park activities, appropriate only for those who are medically and physically fit. We caution heart patients, seniors, pregnant women, people requiring special care, and those with respiratory conditions, arthritis, high blood pressure, and diabetes against embarking on these tours, as there isn't medical assistance available during them. If a person may need special medical attention during the tour, it’s advised they don't undertake it. Tourists are expected to handle their luggage without assistance. Additionally, some tourist products lack elevators/escalators; utilizing stairs might be necessary.
Tourists who engage in a tour with Tripoint Holidays do so voluntarily and at their own risk. We explicitly state that we cannot be held liable for any health complications that may occur during the tour. Furthermore, our travelers need to be physically fit and energetic. Before booking, we urge you to have a full medical check-up and obtain a medical fitness certificate from a licensed practitioner to ensure your readiness for the tour. For additional protection, we highly recommend securing both health and travel insurance.
Before booking, make sure to thoroughly read, understand, and sign our "How to Book Terms &Conditions and Booking Form" to ensure you're well-informed.
Please note that any claims, disputes or litigation against the company will be addressed according to current Indian laws exclusively within Delhi's jurisdiction.